I’m not satisfaction. Because they are to much expensive and not good communication for client. When I feel and opinion. Thanks never comeback.
Groupe Como a répondu :
21/08/2023
Hello Tsang T.,
Thank you for taking your time to let us know how you feel about our after-sales service.
The rates charged today correspond to the market, we are approved repairers, located in the 16th arrondissement of Paris.
You came for a problem on your engine, following the diagnosis, we established that the engine was changed because you have a leak on one of the combustion chambers. We provided you with a repair estimate which you declined.
You had your appointment in 2 days, the diagnosis the same day.
We have shown technical diagrams so that you understand where the problem lies. We even sent you the compression results for your engine.
Can you explain your dissatisfaction concretely? The vehicle has not come to us for 6 years, you put an alternative fuel but it damages the car.
Know that we do our best to offer you services at the best price, while maintaining an appreciable customer service.
Your satisfaction is our priority.
I'm looking forward to seeing you again.
Camille C.
