Your online booking system has a fault, so my MOT + Service slot was booked by someone else after I had booked it. The garage therefore wasn't expecting my vehicle at all.
The mechanics in the garage where good and where able to fit me in, but I had to leave the car with them all day.
Please fix your online booking system
John T. from the point of sale
ETB Autocentres – Tyres & MOT – Thornbury replied:
Sorry, yes there was an issue with our online booking when we moved servers, which we hope is now fixed. Sorry for the inconvenience.